The Xeqmate access control module digitises the full front-desk routine — visitors, contractors, parcels, lost and found, maintenance and shift handover — and delivers a resident app on the same platform that already manages cameras, plate reading and facial recognition. The lobby desk and the video, together, in a single subscription.
The Xeqmate access control module covers the full front-desk routine — logging visitors, contractors, parcels, lost and found, maintenance and shift handover — plus the relationship with the resident through the app: amenity bookings, notices, bills, visitor authorisation by invitation and raising incidents. It also registers physical access hardware, such as face readers and door controllers. All inside the same platform that manages the cameras.
In most operations, the front desk and video surveillance live in separate systems: one piece of software logs who came in, another records the cameras — and nobody ever cross-references them. At Xeqmate, access control is a module of the same VMS SaaS that handles recording, license plate recognition (LPR) and facial recognition. The concierge logs the visitor on the same screen where they watch the cameras, and the administrator enables the module per account, with per-user permissions and an audit trail.
Everything that passes the desk is logged in the platform — searchable and auditable.
Entry and exit logs for visitors, including those pre-authorised by the resident through a self-registration invitation.
Control over contractors coming in for works, technical deliveries and services in the units or the common areas.
Parcel receipt and collection logged in the platform, with a history of what arrived and what has been handed over.
Items found in the common areas stay catalogued until they are returned, instead of piling up in a desk drawer.
A record of on-site maintenance, so management can track what was done and what is still open.
The concierge going off shift logs the open items for the one coming on — the handover stops depending on a note and someone’s memory.
The app brings resident, front desk and management closer — and cuts the calls to the lobby phone.
The resident books the party room, the grill area and other amenities from the app, without depending on the notebook at the desk.
Management announcements and bills land straight in the app — the noticeboard gets a channel residents actually look at.
The resident sends the visitor an invitation, and the visitor fills in their own details before arriving. The desk just confirms — and the queue at the entrance shrinks.
Noise, a leak, a problem in a common area: the resident raises the incident in the app and management tracks how it is handled.
The record of who came in and the footage of who came in stop living in separate systems.
For residential properties, this combination is detailed on the video surveillance and digital front desk for multifamily page.
Face readers, door controllers and multi-function terminals managed from the platform itself.
Each device is registered with an account, a site, a make and a model — and linked to the access routes it serves. The model determines the connection fields on the form.
Trigger buttons (open door or gate) configurable per user role, with an associated camera, geolocation validation, and use from the app, the web dashboard or both.
Test the connection, sync people and the clock, check records, restart the device and back up and restore credentials — straight from the platform.
Yes. The module covers the full front-desk routine — visitors, contractors, parcels, lost and found, maintenance and shift handover — plus the resident app. The advantage is that all of it runs on the same platform that already manages the cameras, the plate reading and the facial recognition.
Book amenities, receive management notices and bills, authorise visitors through a self-registration invitation, and raise incidents. The app is available for Android and iOS.
The resident sends the visitor an invitation and the visitor fills in their own details before arriving. When they show up, the desk already has the data and simply confirms the entry — shorter queues and less typing at the counter.
Yes. The platform registers physical access control devices by make and model, linked to the access routes, with triggering configurable per user role and remote maintenance routines: test the connection, sync people, back up and restore credentials, and restart the device.
Yes — that is the whole point. Digital front desk, camera recording, LPR at the vehicle entrance and facial recognition are modules of the same platform. The record of who came in and the footage of who came in sit in the same place, under a single subscription.
The administrator. Each user gets a role with permissions and reaches only the sites, cameras and modules released to them. Every action is written to the platform audit trail.
30 minutes with our team: we connect one of your cameras live, walk through the front-desk routine and the resident app, and you leave with the cost for your own scenario.
We reply within one business day · no credit card, no install, no commitment